COVID-19 (Coronavirus) Update

Bornemann Senior Communities COVID-19 Update
Updated as of August 11, 2020 9:00AM CDT

Dear Residents, Families, Staff, and Friends of Bornemann Senior Communities,

We have appreciated your support and compassion as we navigate the impact of the Coronavirus pandemic on Bornemann Senior Communities, our residents and staff, and the broader community.

As you know, we have implemented changes in our regular operations as part of our response plan, including enhanced infection control and prevention measures, monitoring residents and staff for symptoms, and restricting visitors except in end-of-life situations on a case-by-case basis. We continue to closely monitor guidance from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), as well as state and local health officials.

We are committed to respectful, open, and transparent communication. Residents, families, and staff are being notified of any COVID-19 cases in the care community. Our medical director and other providers as well as local and state health departments are guiding our efforts, as well as our own preparedness plans. We are providing updates to all residents, families, and staff as we learn more, ensuring we respect and follow all health and employment privacy requirements.

We have been working around-the-clock to protect our community and the broader community. Key components of the action plan are:

  • Quarantining residents and implementing enhanced infection control measures. This includes establishing a designated area in the building should there be a resident with a positive COVID-19 diagnosis and quarantining the resident in their room. We will have designated staff to support and care for them, and continue to follow all infection control protocols as outlined by the CDC, CMS, and state and local health officials. The resident would remain in quarantine until well and cleared by medical professionals to return to normal activity.
  • Advising affected staff to take all appropriate measures. For their health and well-being, any staff members with a COVID-19 diagnosis are asked to quarantine at home, contact their medical provider to guide their care, and notify their supervisor. We are following all CDC guidance on the return to work criteria for health care professionals with confirmed COVID-19.
  • Assessing and screening of individuals who come in contact with anyone affected. The community will work with state and local health officials to assess and screen all who may have come in close contact with an affected individual, and we will be following all requirements in implementing next steps which may include self-monitoring as determined by health officials. We understand there may be an increased desire to be tested for COVID-19. We are following all direction from state and local health officials on the additional testing required for other residents and staff.
  • Continuing to monitor and screen residents for symptoms. We continue to screen residents for fever and respiratory symptoms. Residents: we appreciate your partnership in keeping yourself and others healthy. Please wash your hands often, avoid touching your face, and cover your coughs and sneezes with a tissue. Remember to let us know immediately if you feel ill. These symptoms include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle pain or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea.
  • Continuing to screen staff prior to beginning work. Staff are not allowed in the building if they are ill. Upon arriving at the building, a detailed health screening is completed including taking their temperature to check for a fever. Any staff who exhibit symptoms are instructed to keep on their mask, isolate at home, call their medical provider, and notify their supervisor. Additionally, our staff is following CDC guidelines for hand and other related hygiene requirements.
  • Continuing to implement environmental safety precautions. Housekeeping staff continue to take extra measures to clean and disinfect all high-touch areas throughout the building. This includes countertops and tables, faucet handles, toilet flush handles, door knobs, door handles, crash bars, bathroom and kitchen areas, elevator call buttons, and hand rails.
  • Continuing to restrict visitors in our building for everyone’s safety. Visitors who need to enter the building for end-of-life care situations are evaluated on a case-by-case basis to assure safety for all. We encourage loved ones to communicate with residents by phone, letters, video chat, and/or social media. We understand that it is hard to not have visitors, especially family. If you have questions, or need assistance with these communication methods, please contact the care community at 920-468-8675. We are here to support you.

Visitors who are permitted to enter the building for end-of-life situations are first screened for fever and respiratory symptoms. They are also required to frequently clean their hands, limit their visit to a designated area within the building, and wear a facemask.

  • Continuing to restrict congregate dining and have canceled any internal or external group activities. We have cancelled congregate dining, all community outings, and any group activities. This occurred following social distancing guidance from the CDC, CMS, and state and local health officials. We also continue to help residents to practice social distancing and to frequently clean their hands.
  • Utilizing personal protective equipment (PPE) when interacting with residents and others, as directed by CMS guidelines.

We will continue to be in close communications with our medical director, other providers, as well as local and state health officials, and are monitoring new information from the CDC and CMS to ensure we are taking the appropriate next steps.

We want to take this opportunity to share our ongoing gratitude to our dedicated staff for their commitment to the care of and service to our residents. Their courage is nothing short of inspiring—they are our heroes! We know you appreciate their efforts as much as we do.

It is moments like these that we remember our true calling and what brought us to senior health care. We care deeply about our residents and staff and consider them to be members of our own extended families.

Thank you for support and understanding; we are all in this together.

Bornemann Senior Communities Coronavirus Precautions
Updated as of March 15, 2020 at 9:50 A.M. CDT

Effective immediately, per the guidance of Centers for Medicare & Medicaid Services, our campus has made the following changes:

  • Restricting all visitors, effective immediately, with exceptions for compassionate care, such as end-of-life situations;
  • Restricting all volunteers and nonessential health care personnel and other personnel (e.g., barbers);
  • Cancelling all group activities and communal dining; and
  • Implementing active screening of residents and health care personnel for fever and respiratory symptoms.

Currently, Bornemann Senior Communities does not have any diagnosed cases of residents or team members infected with the Coronavirus (COVID-19). Our team is closely monitoring our community for any sign of the virus and we are providing education and resources to our residents and team members. The health of our residents and team members is our number one priority.

Each year, we prepare for and, if necessary, treat a variety of infectious diseases, such as influenza and respiratory illnesses. If an outbreak occurs, we follow the recommendations of the local health department and Centers for Disease Prevention & Control (CDC) as well as work with physicians and medical directors.

Important Visitor Notice

Due to recent guidelines from the Centers for Medicare & Medicaid Services, we are restricting all visitors to Bornemann Senior Communities except for compassionate care, such as end-of-life situations. If you are an approved visitor, please check with our front desk as visiting hours may vary.

If you are an approved visitor due to end-of-life care, please assess the following before visiting our community:

  • Have you or someone you’ve been in contact with traveled to China, South Korea, Japan, Iran, Italy, via cruise ship, or in any area experiencing a Coronavirus outbreak in the past 14 days? Please check the CDC website at for all current travel restrictions and advisement.
  • Have you been in contact with someone known to have the Coronavirus?
  • Do you have any cold symptoms? Symptoms might include but are not limited to a cough, sneezing, runny nose, and body aches.
  • Do you have a fever of 100 degrees or higher?

If you answered “Yes” to ANY of the above questions, please do not visit our community and consult the CDC and/or your primary care physician.

If you are an approved visitor due to the special circumstances identified above, please follow these guidelines when visiting Bornemann Senior Communities:

  • All guests should always check-in at the front desk when visiting Bornemann Senior Communities.
  • According to the CDC, the best way to prevent the spread of respiratory viruses like COVID-19 is to thoroughly wash your hands. Please also use one the many available hand sanitizers at the community.
  • Avoid touching your eyes, nose and mouth; avoid close contact with people who are sick, cover your nose and mouth when coughing.
  • Keep your distance from people who are sick (6 feet or more).
  • Most importantly, stay home, and please DO NOT visit if you are sick.

Effective Immediately for Vendors

All non-essential vendors should conduct business via phone/web conferencing for meetings and sales calls until further notice. Absolutely no “cold calls” or sales calls will be allowed until further notice.

This is a fast-changing situation, and Bornemann’s leadership will be in regular communication with local and state public health officials, and is closely monitoring guidance and recommendations provided by CMS and CDC.


Ensuring the health and safety of residents and staff is our first priority. We are acting now and have reviewed our infection prevention and control policies and procedures, as this is key to preventing coronavirus and other common viruses. We are ensuring that our staff and residents are practicing proper hand hygiene and other infection control protocols and we have a trained infection preventionist who is taking the lead on facility risk assessment for this and other infections. Per recent guidance by the Centers for Medicare & Medicaid Services, we are restricting all visitors to Bornemann Senior Communities except for compassionate care, such as end-of-life situations. Additionally, we are implementing other recommended precautionary guidelines, such as cancelling all group activities and communal dining. It’s critical that we remind all employees who are sick to stay home. We are in very close communication with local and state health officials and are monitoring new information from the Centers for Disease Control and Prevention to ensure we are taking the appropriate steps.

NOTE to MEDIA: Please send any media inquiries to

Thank you for understanding!